Frequently Asked Questions (FAQ)
Will I be charged right away when I placed my order?
Yes, your card will be charged right away.
My package arrived damaged, what should I do?
We’re sorry to hear that! Please contact us within 7 days of delivery with your order number through our Contact section, so we can provide you the next steps. We’ll make sure to send a replacement if there’s a mistake on our end.
Do you accept returns or exchanges?
Unfortunately, because all products are made to order, we do not accept returns or exchanges at this time. Please double-check product details before placing your order. If there’s an issue with your order (wrong or damaged item), please contact us (provide your order number), we’re happy to make it right.
How long does shipping take?
All items are made to order, so please allow 3-7 business days for production, plus standard shipping times.
Can I change my privacy choices?
Yes, you can change your privacy choices here